OnProcess Technology
About OnProcess Technology
About OnProcess Technology
Founded in
1998 (26 yrs old) Ownership
LLC
India Employee count
501-1k Global Employee count
1k-5k Headquarters Boston, USA, United States (USA) Office Locations Boston, USA, United States (USA) CEO Suggest Founders Suggest Type of Company
Foreign MNC
Nature of Business Suggest Company Email ID Suggest Company Contact no. Suggest Social Media Presence Suggest Website
onprocess.com
We’ve become the best in the business by applying analytics, AI and machine learning to consistently improve the way enterprises manage their parts and serve their customers. OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since our founding in 1998, we’ve helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.From our early days focused on reverse logistics and asset recovery challenges, OnProcess has been an innovator and pioneer in the development of comprehensive service supply chain optimization programs. Today, our services include everything from revenue enablement, triage and service fulfillment, through reverse logistics, and transportation order management.Using deep subject matter expertise, technology-driven delivery and advanced analytics-based process improvements, we deliver insights, resources and cost-efficiencies our clients could never before achieve, helping them transform business operations. Our comprehensive, industry-specific approach enables us to fully diagnose, address and resolve clients’ most critical service supply chain challenges across technology, broadband, medical, logistics, manufacturing and mobile industries.Through our facilities in Massachusetts, Bulgaria, Costa Rica and India, we conduct business around the clock in over twenty-six languages. Mission: Powering the world’s circular service supply chains.
Vision: We’re living through an economic shift. Consumers and businesses are increasingly looking to buy services rather than products. No one will “own” a server or a MRI machine; they’ll lease them on flexible contracts and pay a regular subscription fee for support, maintenance and upgrades. For the owners of these products, this will mean less waste, better service and happier customers.
This is the sharing economy, and it’s the way of the future. But we’re taking it a step further, by bringing waste-awareness and sustainable thinking to businesses. This is what’s called the Circular Economy—and we plan to lead it.
Primary Industry
i
Primary industry refers to the industry from which a company drives
its maximum revenue.
Software Product
(Internet)
Other Industry
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Other industries refer to additional industries in which a company
operates other than its primary industry.
Logistics / Shipping
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