FCI CCM
About FCI CCM
About FCI CCM
Founded in
1959 (65 yrs old) Ownership Suggest India Employee count
501-1k Global Employee count
501-1k Headquarters New York, New York, India Office Locations New York | Gurgaon / Gurugram |
Noida
CEO Suggest Founders Suggest Type of Company
Corporate
Nature of Business
Service
|
B2B
Company Email ID
info@fci-ccm.com
Company Contact no.
1204787000
Social Media Presence Website
fci-ccm.com
Today, we lie at the forefront of the Customer Communications Management industry that is helping organizations deliver exceptional customer experiences with our products and services. Backed by 6 dec FCI is revolutionizing customer communications by delivering an amazing digital experience to organizations of all sizes with the help of a dynamic, interactive and highly personalized communications. Our mission is to eliminate the dead, one-way communications and make it easy for organizations to lean on one-to-one customer experiences. FCI provides customer communication management solutions and services to organizations to meet their business goals, support regulatory compliance, and drive business growth. At FCI, we believe there is a better way to communicate with your customers. A more valuable, less stereotyped way where customers are engaged rather than just being informed. We enable organizations to create amazing digital experiences (DX) for their customers through interactive, on-demand and batch communications. We focus on customer-centricity which is one of the core aspects of delivering delightful customer experiences. We offer a wide range of services starting from CCM implementation, migration, and version upgrades to quality assessment (QA). FCI serves a gamut of SMBs and large-scale enterprises that come from diversified industry verticals such as banking, insurance, financial services, healthcare, telecom and utility. Mission: Innovate Relentlessly, Customer Obsession and Succeed Together.
Vision: To help organizations make conversations with their customers
across channels & deliver an exceptional customer experience
with every interaction.
Primary Industry
i
Primary industry refers to the industry from which a company drives
its maximum revenue.
IT Services & Consulting
Other Industry
i
Other industries refer to additional industries in which a company
operates other than its primary industry.
Printing / Packaging
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