First Source
About First Source
About First Source
Founded in
2001 (23 yrs old) Ownership
Public
India Employee count
10k-50k Global Employee count
10k-50k Headquarters
Mumbai, Maharashtra, India
Office Locations
Tiruchirappalli
|
Chennai
|
Indore
|
1+
CEO
Vipul Khanna Founders Suggest Type of Company
Indian MNC
Nature of Business
B2C
Company Email ID
marketing@firstsource.com
Company Contact no.
2267035700
Social Media Presence Suggest Website
firstsource.com
Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it a call, click, tap, message, or chat. Delivering a great experience to clients starts on the inside – by connecting every Firstsourcer to the role’s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial, and mental well-being. The result? Everyone aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly. Mission: To shape the future of the BPM industry by leading the way in transformational technologies and capabilities.
To constantly stay ahead of the curve in order to drive growth for customers, value for investors, enriching experience for employees and a positive impact for communities that we operate in.
Vision: To be the leader in markets we choose to compete in and be recognized as the most trusted partner to our global clients.
We will achieve this by simplifying complex business processes through cutting edge technology and industry leading people practices.
Primary Industry
i
Primary industry refers to the industry from which a company drives
its maximum revenue.
BPO
Other Industry
i
Other industries refer to additional industries in which a company
operates other than its primary industry.
BPO/KPO
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