TTEC India
About TTEC India
About TTEC India
Founded in
1984 (40 yrs old) Ownership
Public
India Employee count
1k-5k Global Employee count
10k-50k Headquarters Englewood, Colorado, United States Office Locations
Ahmedabad
| Mumbai CEO Suggest Founders Suggest Type of Company
Foreign MNC
Nature of Business
Service
|
B2C
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B2B
Company Email ID
jobopportunities@ttec.com
Company Contact no. Suggest Social Media Presence Website
ttec.com
TTEC is a global CX technology and services innovator for AI-enabled digital CX solutions. For over 40 years, through our customer experience BPO, technology, consulting, and analytics services, we deliver optimized customer care, tech support, sales, AI operations, and trust and safety solutions. We help companies continuously optimize CX and business outcomes to deliver the highest customer satisfaction at the lowest cost of conversation.TTEC Holdings, Inc. is one of the largest, global CX technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital and cognitive technology, the Company’s Digital business designs builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company’s Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe. The company’s nearly 65,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Mission: Accelerate growth by simplifying and personalising interactions that build deep engagement between people and brands.
Vision: Leading the world’s most respected organisations to create and grow emotionally connected, valuable, lasting relationships.
Primary Industry
i
Primary industry refers to the industry from which a company drives
its maximum revenue.
BPO
Other Industry
i
Other industries refer to additional industries in which a company
operates other than its primary industry.
Analytics & KPO
(Analytics)
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